Customer service
Hello!
Welcome to our customer service. We will do our best to help you with everything from information about our products to our delivery to you. You will find a lot of useful information under Questions and answers, Contact, Delivery, Returns and claims, Privacy policy, Downloads, Assembly instructions, product care or in our Purchasing terms.
Questions and answers
You may have a lot of questions, and we want our customers to feel confident when they shop with us. That is why we have gathered together answers to the questions you may have.
Find your answers here
Contact
Essem Design
Nennesmovägen 9
33433 Anderstorp, Sweden
Click here for information on how best to contact us if you are an online customer, retailer or project customer or want to follow us on social media
Delivery
Get step-by-step information on how your delivery from us is handled, delivery charges and times etc.
Click here
Returns and claims
We care about you and your privacy. We comply with the laws and requirements for processing of personal data.
Read more here
Privacy policy
We care about you and your privacy. We comply with the laws and requirements for processing of personal data.
Read more here
Downloads
Here you can download images, documentation, BIM files etc. for many of our products.
Find them here
Assembly
Where assembly is required, an instruction is always included in the package. If it has been lost, you will find a new one under below link.